01 /
Reply in a familiar way
Use supported natural voice and text with current business information. An authorized own-voice setup can be added when requested.
CONNECTED CONVERSATIONS / WHATSAPP
Your WhatsApp conversation can lead somewhere useful.
A customer may arrive with a voice note, a product question or a rough project idea. Skillies can turn that conversation into understood requirements, a defined quote and a clear next action, with the context kept together.
Discuss your workflow02 /
Keep one customer context
Retain requirements, preferences, questions and quote history in the connected customer record, so the next reply or team member has a useful starting point.
03 /
Connect the next step
Use configured automatic quoting, eligible follow-ups and optional scheduling. Make the owner’s next action visible when a customer needs attention.
- Your WhatsApp business identity and authorized account access.
- Current products or services, prices and business rules.
- The customer questions and outcomes that matter.
- Quote, follow-up, scheduling and team responsibilities.
The connected WhatsApp Frontdesk performs the configured actions. This website’s chat is an introduction: it can explain the service and direct you to WhatsApp, but it does not save a lead, send a quote or book a meeting itself.
Know what to expect.
Can customers use voice notes?+
Supported WhatsApp workflows can use natural voice and text. Test the language and pronunciation you need before launch.
Can the agent send an actual PDF quote?+
Yes, through the connected automatic quoting workflow. A quote is described as sent only after the delivery action has a receipt.
Do customers have to book a meeting?+
No. They can explain the requirement and receive a scoped quote in WhatsApp. A meeting is optional, and a real scheduling confirmation is required to book it.
One connected operation.
Explore the people, systems and capabilities around the work.